Reference

Legal Framework and Regional Access

We run 7779 as a sports and casino platform available to users in eligible regions where local law permits online betting services. Your access depends on your location and compliance with Bangladesh regulations.

Regional availabilityAccount terms applybKash, Nagad, Rocket acceptedAge verification requiredFair play policy
7779 Legal Framework and Regional Access
POLICY FRAMEWORK

How We Handle Your Account and Data

We built the platform around secure account handling, transparent payment flows, and clear policy communication. From the moment you register, we log account actions, encrypt wallet transactions through bKash, Nagad, and Rocket, and retain records according to Bangladesh data norms.

Account Data Retention

We store your account history, deposit records, and withdrawal logs for the period required by Bangladesh financial regulations. When you close your account, we retain transaction history for audit purposes and delete personal profile data after the legal retention window.

Secure Payment Processing

Every bKash, Nagad, and Rocket transaction is encrypted end-to-end. We do not store your wallet PIN or full account number. Payment confirmations are sent to your registered mobile number, and withdrawal requests trigger SMS verification before funds leave our system.

Cookie and Tracking Notice

We use session cookies to keep you logged in and track your device type for lobby optimization. Marketing cookies are optional and controlled through your account privacy settings. We do not sell browsing data to third parties.

Policy Update Notification

When we change account terms, regional access rules, or payment policies, we send an in-app notification and an email to your registered address. Major policy updates include a seven-day notice period before they take effect.

REACH OUR TEAM

Contact Channels for Legal Questions

When you need clarification on account terms, regional access, or withdrawal policies, our support team answers through live chat, email, and mobile channels. We handle legal queries the same way we process payment questions—direct and documented.

Live Chat Open the chat bubble in your account dashboard and select the legal or compliance topic. Our team reviews account status, regional eligibility, and document requests in real time during support hours.
Email Support Send legal or compliance questions to our support address listed in your account settings. We reply within one business day with detailed answers and request any verification documents if needed.
Account Help Centre Browse the help centre from your mobile wallet or desktop lobby. Search for terms like regional access, account closure, withdrawal disputes, or age verification to find step-by-step guidance and policy documents.

Legal and Access Questions Answered

Service availability depends on your specific location and local law. We provide access in regions where online betting is permitted, but you remain responsible for confirming that using our platform complies with regulations in your area.

We monitor regional regulations and notify affected users by email and in-app message. If your region becomes ineligible, we suspend new deposits and return your account balance through the same payment method you used, minus any pending bet settlements.

During registration or when you request your first withdrawal, we ask for a government-issued ID and proof of address. Upload clear photos through your account dashboard, and our team reviews documents within one business day.

You control your profile information and can request data export or account closure through the account settings page. We retain transaction logs for the period required by Bangladesh financial regulations, then delete personal profile data after the legal retention window.

The complete terms document is available in your account dashboard under legal notices. Download the latest version as a PDF, and check the revision date at the top to confirm you have the current policy text.

Contact our support team through live chat or email with your account ID and a brief explanation. We review restriction cases within two business days and provide a written response with the reason and any steps needed to restore access.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.